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The latest reports from users having issues in Brockenhurst come from postal codes SO42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
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Please let us know what issue you are experiencing with Virgin Media:
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Problems in the last 24 hours in Brockenhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockenhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
Internet (57%)
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Wi-fi (15%)
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Total Blackout (12%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Brockenhurst, Hampshire, England
The most recent Virgin Media outage reports came from the following cities:Bournemouth, Southampton, Romsey, Brockenhurst and Christchurch.
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| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth | Wi-fi | |
| Southampton | Phone | |
| Southampton | Internet | |
| Southampton | TV | |
| Bournemouth | Internet | |
| Bournemouth | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Virgin Media Issues Reports Near Brockenhurst, England
Latest outage, problems and issue reports in Brockenhurst and nearby locations:
- Lauren Tompkins (@LaurenSTompkins) reported fromBournemouth, England
Hey @virginmedia I have an issue with my account all to do with a new instal. Please can I talk it through with you to try and resolve it.
- mark wilson (@obcans) reported fromSouthampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
- Catherine🏳️🌈 (@catherinealysh) reported fromSouthampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
- Louise Busfield (@no1toerag) reported fromBournemouth, England
How do I cancel @virginmedia if no one answers the phone or messages
- Neil (@gilly8049) reported fromBournemouth, England
@virginmedia It says there are no known issues. I've taken the white cable out and reconnected and rebooted and it makes no difference. Some sky sports channels are not working and just show error w02! This happens far too often!
- Catherine🏳️🌈 (@catherinealysh) reported fromSouthampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this sh*t show. Or I will bloody leave
- c (@conordonlan) reported fromSouthampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
- Lauren Tompkins (@LaurenSTompkins) reported fromBournemouth, England
thanks @virginmedia I don’t have a working service as you say I have a bill to pay. According to the records next bill payment is due 04/05 but because your new installation charges are so high I’ve gone over the credit limit.
- Pauline Richards (@PaulineR59) reported fromSouthampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
- 5G.ordon Fong (🍸🦐🦀🥋) (@GordonFong) reported fromBournemouth, England
I actually spoke to the #virginmedia engineer who had to fix the fibres in Southampton the other week. A utilities company had cut through them down by the roundabout at the end of the M271 he said. Up all day doing that of which was done by another company!
- Stuart Jones (@ithastheanswer) reported fromBournemouth, England
@virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection
- Elayne (@elayne100360) reported fromBournemouth, England
@mmould_pooleNHS @virginmedia Hear hear, my ombudsman complaint is still ongoing, they do not tell the truth about what they have done & customer service non existent.
- Ade McKenzie (@AdeMcKenzie) reported fromSouthampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
- Natalie Griffiths (@Natalie05490147) reported fromBournemouth, England
@virginmedia I’m disappointed in the lack of service! I’m a vulnerable customer and yet they don’t seem to be bothered by this fact! I get promised call backs and they never happen... I’m left with no facilities
- Matt Lawrence 📣 (@mattjlawrence) reported fromBournemouth, England
Please @virginmedia learn from the banks and offer your customers the option to pause services or waive cancellation charges for people losing their jobs. £80 to take TV off my plan after 15 years as a customer is not helpful
- bri parker (@JESUSSPEAKS1968) reported fromNorth Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
- Lisa Fricker (@LisaMFricker) reported fromSouthampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
- Natalie Griffiths (@Natalie05490147) reported fromBournemouth, England
@virginmedia I’m awaiting a call back from a manager to confirm from the new customer team that he can get a quick start pack out to me ASAP due to my unique circ*mstances. The manager John said he or a colleague would call me by Saturday. It’s now Thursday and I’ve heard nothing!
- Jenny Palmer (@jennyjanepalmer) reported fromBournemouth, England
Are you joking @virginmedia broadband down again, this is at least the 3rd time in a few weeks.. and started before everyone started working at home..
- Natalie Griffiths (@Natalie05490147) reported fromBournemouth, England
@virginmedia you offer the most horrendous service ever! 3 call backs promised and not received one! My quick start pack was supposed to arrive yesterday but didn’t. No communication what so ever! Unbelievably bad I would definitely not recommend
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
- Lushx0x (@Lushx0x) reported
@virginmedia There is a network issue so a service/network technician is needed on site - this needs to be escalated - more than happy to have a private conversation
- vienna (@viennawaits4_u) reported
@virginmedia It is regarding the work you did outside my property and cut a cable whilst doing so. I raised a complaint via WhatsApp and the 30 day window is up and your team there are unwilling to help as I am not a customer.
- Justine Punjwani (@Justinep30) reported
@virginmedia I’m trying to have BB installed but the engineer has to call as I’m not at the property. I called to find out you haven’t put a note on for that, despite confirming it had been done. I want to speak to a uk call centre as the issues are becoming a joke with you guys
- Sean McEwan (@SeanMcEwan25) reported
Virgin media must have the worst internet on this ****** planet man 🫠
- David (@TitusPublius) reported
@virginmedia Completed the test and it advised a connection problem. I followed all the steps checked connections etc but still solid red light on router. It then advised it would do more checks but hangs on a blank page with the virgin banner and only a back button.
- Marianne (@mnils87) reported
@virginmedia I have been having issues with my WiFi all week, it’s dropping in and out really not ideal when wfh. Please can someone assist with solving this issue?
- Ben Rourke (@ben_rourke) reported
@virginmedia It's the same as it's been since Friday last week, keeps dropping out. To hear your agents say no problems in the area is so frustrating, like there can't be a individual problem with one hub
- YouDontNeedToKnow :) (@TenderCreepy) reported
@virginmedia Intermittent connects and disconnects... Hopefully won't give it too much issues today
- David (@TitusPublius) reported
@virginmedia Sadly not. It’s the same thing every time. I get advised no local issues, I get advised to reset and check connections, I get advised to book and engineer and then randomly without me doing anything the connection will restore itself prior to the engineer visit.
- Javier Jarquin (@ThisJavier) reported
@virginmedia And no issues reported in my area
