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The latest reports from users having issues in Syracuse come from postal codes 13208, 13204, 13261, 13224, 13202, 13207, 13203 and 13206.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 258,022 ratings
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Problems in the last 24 hours in Syracuse, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Syracuse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Syracuse, Onondaga County, New York
The most recent Spectrum outage reports came from the following cities:Syracuse, East Syracuse, Marcellus, Clay, Cicero, Baldwinsville, Liverpool, Fayetteville, Minoa, Manlius, LaFayette, Camillus and Marietta.
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| City | Problem Type | Report Time |
|---|---|---|
 Syracuse | Internet | |
| East Syracuse | Wi-fi | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Marcellus | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Syracuse, New York
Latest outage, problems and issue reports in Syracuse and nearby locations:
- Sean (@KillaColls) reported fromManlius, New York
@meghan_sleezer @Ask_Spectrum I have no affiliation with spectrum, but it looks like a massive outage. I’m in Syracuse and we just lost service.
- Beth (@eemetcal) reported fromSyracuse, New York
@sairsyr @Ask_Spectrum Working on my grid-down simulation. I found some bugs!
- Brian Indolfi (@BrianIndolfi) reported fromEast Syracuse, New York
The only thing slower than @GetSpectrum’s internet service is its customer service #getridofspectrum #backtofios
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum I have responded to multiple requests. When I responded on 5/21, you did nothing. Yesterday I responded by giving the location. Today you want my account details. I AM NOT YOUR CUSTOMER. I don’t have an account.
- QUEEN AUTIE (@autumnstutler) reported fromSeneca Knolls, New York
@GetSpectrum Love when you have people call/beg to try free tv BS for a month and they will cancel it for you after a month. And they didn’t so I’ve been paying for this stupid sh*t we never even used once. Literally just agreed to it so they would leave me alone/stop calling.👍🏻
- Orange Patriot (@IBleedOrange1) reported fromWestvale, New York
@CUSEblonde24 @Ask_Spectrum Spectrum is the WORST . I got rid of them a few years ago
- Jason Loetterle (@JasonLoetterle) reported fromBaldwinsville, New York
@Ask_Spectrum there appears to be an outage in Baldwinsville NY 13027. Please confirm and provide an ETA
- Grant Fletcher (@gfletcher1166) reported fromSyracuse, New York
@Ask_Spectrum I had tried those before I sent the tweet. Still having issues.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum @pcusker It’s known about this line being a problem since began sagging; I tweeted all of the info on 5/21. @camilluspolice taped it and called it in yesterday. I’ve been tweeting since yesterday. Spectrum has done nothing.
- Brenden McNamara (@brendenmac_5) reported fromSyracuse, New York
@GetSpectrum you done ****** up fix my internet
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
@Ask_Spectrum You keep interrupting the program with either commercials or dead air 😡😡😡😡 before the commervial mark. I am missing moments of my favorite shows! This is a network issue.
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
Dear @Ask_Spectrum, I really can't enjoy my @CW_TheFlash and @CW_Arrow with this awkward dead air and commercials unterruoting the program. Yay first bulk accounts I can't quitdue to poor service...
- Laurel Anne (@laurelanne1) reported fromCamillus, New York
@Ask_Spectrum unable to get ABC and freezing on some other channels. @BachelorABC is on tonight and I NEED IT!!!!Nothing but issues since I switched from #fios 🙄
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum @smokeincbbq This is all moot. One of my neighbors is going to try sneaking by the wire and will end up ripping it down.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@smokeincbbq @Ask_Spectrum @VerizonSupport I know, the words customer service, Verizon and Spectrum seem like one enormous contradiction.
- Sue Stanczyk (@suestanczyk) reported fromLysander New Community, New York
@GetSpectrum we are now 2 hours and 27 minutes into a phone call with customer service and on our 7th different customer service representative and they still cannot get us the ACC channel #donottransfermeagain #timetocutthecablecord
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum not even bothering to respond today. It’s garbage day. Hopefully one of the trucks takes it down and damages Spectrum’s hardware, making this a more expensive fix than necessary.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum Further, one of your colleagues claimed to have escalated this issue 24 hours ago yet nothing was done.
- Lou Anne Campese (@LouAnneCampese) reported fromMinoa, New York
@Ask_Spectrum It would be helpful to also put this message on your customer service phone message! Thank you!
- Lisa Maresca (@Lisiebird) reported fromLysander New Community, New York
@Ask_Spectrum Why so I keep getting kicked off wifi ever since power outage a few days ago?
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- akisrivera (@Akislives) reported
@Ask_Spectrum Yo look I’ve had very crappy internet for the past two weeks. But at least it was there. Now all of a sudden we have no internet since 6am this morning in Mass. plz fix. I badly need service to continue working
- Compa JC (@Jcbeatzz) reported
MY WHOLE WORK DAY GONE ALA VERGA! SPECTRUM IN NORTH HOLLYWOOD BEEN DOWN SINCE THE MORNING! 😒😒**** @Ask_Spectrum What provider is reliable in zip code 91601? Especially if I am still WFH.
- Thomas (@Thomas_Rocks) reported
@h0rheydgaming @Ask_Spectrum Hood problems:(
- themango (@themango) reported
@moll_moll84 @Ask_Spectrum Still down, I got a text saying it would be up by 2pm. Nothing since and its 3:17pm. Any updates, @Ask_Spectrum ?
- Chelese Belmont (@CheleseBelmont) reported
@Ask_Spectrum any updates on when north Hollywood’s service is returning? It’s been hours... you giving customers in the service outage areas a discount or....?
- HOC Gaming TV (@HOCGamingTV) reported
@Ask_Spectrum Thanks but we’ve already had a DM with no resolution. There is a current outage for the 2nd time this week and almost daily lose service
- Diana Colón (@DianaColon22) reported
@AnthonyDColon1 @GetSpectrum And we lose service almost daily, even wired in.
- MrOakFortnite (@FortniteOak) reported
@Ask_Spectrum I can’t anymore. I play video games that require internet and ALL DAMN WEEK I HAVENT BEEN ABLE TO BECAUSE OF MY INTERNET BEING ******. FIX THIS PLEASE!!!!!!!!
- njdeluca (@njdeluca) reported
@GetSpectrum imagine dialing 911 on your new phone and it wouldn’t dial? All 3 phones had to be reset! Lucky I was at home and had a land line!!! 😡 #fail
- mz p (@jpinerola) reported
@Ask_Spectrum currently experiencing outage. “Update required..ACF-1000.” Bowling Green Ky 42104. Received text saying to be restored by 12:30 pm. Its 5:30 pm. Not restored
