The map below depicts the most recent cities in the United States where Sparklight users have reported problems and outages. If you are experiencing problems with Sparklight, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Sparklight users affected:
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Sparklight, formerly Cable One, is an American cable service provider that offers high speed Internet, cable television, and telephone service. Sparklight mostly serves smaller communities with more than 650,000 customers in 19 states.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nampa, ID | 32 |
| Dallas, TX | 25 |
| Boise, ID | 23 |
| Phoenix, AZ | 16 |
| Albuquerque, NM | 13 |
| Tulsa, OK | 12 |
| Salt Lake City, UT | 11 |
| Chicago, IL | 9 |
| Houston, TX | 8 |
| Prescott, AZ | 6 |
| Tucson, AZ | 6 |
| Omaha, NE | 5 |
| Kilgore, TX | 5 |
| Edmond, OK | 5 |
| Seattle, WA | 4 |
| Memphis, TN | 4 |
| Indianapolis, IN | 4 |
| Minneapolis, MN | 3 |
| Louisville, KY | 3 |
| Mesa, AZ | 3 |
| Meridian, ID | 3 |
| Pflugerville, TX | 3 |
| Las Vegas, NV | 3 |
| Eagle, ID | 3 |
| Jackson, MS | 3 |
| Sandy, UT | 2 |
| West Valley City, UT | 2 |
| Ogden, UT | 2 |
| Jacksonville, AL | 2 |
| Spokane, WA | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Sparklight Issues Reports
Latest outage, problems and issue reports in social media:
👁🐽👁 (@pigzley) reported @sparklightcares fix muh internet
- Andy Barlow💥 (@andybarl) reported
@sparklightcares 1. Get this repair complete.2. Go after whomever messed up.3. Build failsafes into your infrastructure to PREVENT service outages.4. Offer refunds to customers for failing to provide the service they pay for.Good customer service isnt that hard. Do better!
- castlekid31 (@neverwillifade) reported
Either t-mobile needs to work or Sparklight but both yall not working at the same...this ain't it 😒 GG and I just want to watch criminal minds on Netflix #TexasFreeze #Texas @TMobile @sparklightcares #caregivers
- shiloah stover (@ChiroShiloah) reported
@sparklightcares for years our internet supply line has sat on a busy street and is driven over regularly, this consistently interrupts our internet service. So every time our internet goes down I’m going to report it here in hopes we can finally get resolution… it’s down again
- Lynn (@Lynninthemood) reported
@sparklightcares Yet there lines are pleats cut and we are without service for hours and the price don’t get me started. We will be paying for that too.
- Jeff Meyer (@GamersCreations) reported
Modern world is an interesting thing.I’m still able to tell ya my internet is down. On the internet. While my internet is down.@sparklightcares btw yo **** ****** in Idaho.No need for a canned response I’m drunk an falling asleep. Just a heads up for the homie.
- Amy Nolan (@amynolanapr) reported
@sparklightcares internet outage in Belle Chasse, LA going on two hours now
- Andy Barlow💥 (@andybarl) reported
@sparklightcares Where you guys at? No resolutions or updates on an outage in 78336 that I know was reported around 9AM today.Cause? If this outage was weather related, that speaks loudly about the stability of your network & ability to be a good ISP.
- Michele ♥️ (@MicheleShaffery) reported
@andybarl @sparklightcares Our bill is high enough! And half the time I have bad service , I’m told I have too many devices
- Gelfling120742 (@darkspectre2004) reported
@sparklightcares Service down in Vandalia, IL. My child has e-learning to do today and can't because of it
- Dylan Janes (@dizzy_janes) reported
@sparklightcares Down in Louisiana too now absolute worst internet service I’ve ever had waste of money.
- TheGreatMagician (@clab_nbd) reported
@sparklightcares Ingleside down too
- ImpressionsofTexas (@LindaHeartofTX) reported
@sparklightcares No issue to resolve. I got my modem, the power cord, and have it hooked ups. Your issue should be with the idiot that works at the service desk. This "Karen" over reach is getting ridiculous. (ARANSAS PASS, TX)..Young,overweight woman in office by herself wearing a mask.. SMH
- #12thman (@DaddyKGY) reported
@sparklightcares internet down in boise
- DayZ.Survivor (@GenericAnalyst) reported
@JulianH30500374 @sparklightcares Depends on the cause of the outage. Do you remember what happened?
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