How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (2024)

As of 2017, over 45% of California residents leased their living space and those numbers are predicted to rise over the coming years. Because of this steady demand, apartment leasing jobs in California are increasing and the career continues to be stable.

Are you wondering how to get a job in property management and/or real estate? The first step is putting together an organized resume. The second is acing your interview!

Applying for a new job, whether you’re entering a new field or simply changing employers, is always a little bit intimidating. Lewis Careers is here to help!

Read on to find out how to ace your interview and land a job in apartment leasing

How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (1)

Show your Interest in Apartment Leasing Jobs

From the get-go, your interviewer is going to want to know what brings you to the world of apartment leasing. To prepare yourself, think about what interests you about property management and real estate. Ask yourself how you hope to grow your career in real estate, and where you see yourself in three years.

Why is this important? Well, 87% of employers want to improve their employee retention. They want the people they hire to stay and potentially grow along with the company. Employee turnover is both expensive for employers and inconvenient for residents who want to see the same friendly faces and have consistency from their apartment community management team. If it appears to an employer that you’re looking to try on something new but may not stick around for long, they may choose to go with someone else, which is why it’s important to show your passion and eagerness for this type of work.

Show How Your Previous Experience Makes You a Good Fit

Some employers want their candidates to come in with years of field experience under their belt. However, at Lewis Careers, we understand that everyone has to start somewhere. That’s why we offer a funded training program for all of our new hires.

If you don’t have real estate experience, don’t sweat it. Instead, focus on how your previous sales or customer service experience will set you ahead of the pack.

Have you worked in customer service and know how to make a sale or address a customer complaint? Do you have strong financial literacy that you can use to help others understand numbers in a clear and comfortable way? Have you delivered successful, well-received presentations in the past? All these qualities (and more) make for a great apartment leasing consultant candidate!

Understand Your Soft Skills

Hard skills like computer skills and the ones you’ve gained throughout your education or previous work experience are important. Soft skills, such as the ability to communicate or apply emotional intelligence in the workplace, are just as important.

How can you start to understand your own soft skills? Think of the things that motivate you to work and qualities that make you successful. Let’s look at some of the soft skills apartment leasing employers want to see.

Motivation is important. What motivates you? Perhaps you feel motivated by the possibility of finalizing a leasing agreement or by the happiness you bring to new renters when you help them find their perfect home.

Caring and Patience are key. Demonstrate that you are an active listener during your interview and try to avoid interrupting your interviewer or rushing through your answers. Remember, renting a new home is both an exciting and challenging time. Show your customer that you’re here to help.

Finally, integrity is one of the best soft skills you could bring to a career in real estate. Having a hand in someone’s finances and housing is no small responsibility. Demonstrate that you are consistently honest and ethical in all your professional dealings. Characteristics like these are key to the Lewis family and Lewis company culture.

How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (2)

Understand Your Areas for Improvement

Nobody is perfect and there’s no use in pretending that you are an exception. Instead, analyze your areas where you could improve and how they affect your professional life. Take that analysis one step further and determine what you are willing and able to do to overcome those challenges. Maybe it’s a software you could learn, or maybe it’s just finding that spark to help you come out of your shell and show your sales side!

For example, you may find that you focus on perfecting one aspect of your job requirements at a time, leaving others in the dust. It’s okay to admit that! It’s also important to state that you’re willing to expand your focus and learn new skills.

Addressing these areas signals to your interviewer that you are coming into the position with an open mind. It shows that you can handle constructive criticism and actively want to learn new skills. When you’re applying for Lewis apartment jobs, honesty and openness will better prepare us for your training program and the areas that we can focus on together.

Demonstrate Your Ability to Work with People

Remember, apartment leasing jobs are customer-facing jobs. In other words, you are applying to become the go-between for future and current residents and the property management company they lease from. That means that more than anything, you need to be a people person!

There are a few ways to demonstrate your ability to work with people besides a strong track record in customer service. The simplest way is to through your personality, enthusiasm and smile. Treat your interviewer with kindness and respect. Basically, even though it’s an interview show the hiring manager how you would act each and every workday! Smile, make eye contact, ask good questions and express your enthusiasm! It’s simple advice, but it works.

Apartment Leasing Jobs in California

Do you think you’re ready to ace your interview for an apartment leasing job? We think you are!

Lewis Careers offers a variety of apartment leasing jobs as well as the training to prepare you for them. We pride ourselves in fostering a strong community and offering training opportunities and benefits that will keep our employees growing, safe, happy, and healthy.

Ready to see what we have in store for you? Take a look at our open positions and apply today.

How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (3)

How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (2024)

FAQs

How do you ace an apartment interview? ›

How to Ace an Interview for a Career in Apartment Leasing
  1. Show your Interest in Apartment Leasing Jobs. ...
  2. Show How Your Previous Experience Makes You a Good Fit. ...
  3. Understand Your Soft Skills. ...
  4. Understand Your Areas for Improvement. ...
  5. Demonstrate Your Ability to Work with People. ...
  6. Apartment Leasing Jobs in California.

How to ace a leasing agent interview? ›

Review Sales and Customer Service Techniques: As a Leasing Agent, your role is heavily focused on sales and customer service. Be prepared to discuss your sales process, how you handle objections, and ways you've provided excellent customer service in the past. Use specific examples to illustrate your approach.

Why do you want to be a leasing agent answer? ›

The ideal candidate will be driven by a desire to help others and a passion for their work. Sample Answer: I am motivated by the opportunity to help renters find the perfect apartment. I enjoy the challenge of finding a place that meets their needs and budget.

What is the most important skill that a leasing consultant should possess? ›

Effective communication is crucial for understanding potential tenants' needs, explaining lease terms, discussing property features, and resolving any concerns or issues. Clear, concise, and respectful communication can build trust and foster positive relationships with both current and prospective tenants.

What to say in an apartment interview? ›

The interview is a two-way street. You can ask anything you'd like to know about the place you are applying to. Some examples may include: A description of rules & policies (visitors, curfew, etc.)

How do I stand out from other apartment applicants? ›

A great way to stand out amongst other applicants is including rental references that can vouch for your character and speak about how you will be a great tenant. It's best to include landlords or past housemates as rental references.

Why should we hire you? ›

A: When answering, focus on your relevant skills, experience, and achievements that make you the best fit for the role.You should hire me because I am a hard worker who wants to help your company succeed. I have the skills and experience needed for the job, and I am eager to learn and grow with your team .

What should I wear to a leasing agent interview? ›

Outfit Components for Men
Clothing ItemSuggested ColorImportant Notes
SuitNavy, Black, GrayWell-fitting, professional
Dress ShirtWhiteClean, pressed
TieConservativeComplementary to the suit
ShoesBlack or BrownClosed-toe, polished
2 more rows

Can you tell me a time when interview questions? ›

Here are 25 “tell me about a time when” interview questions you might use.
  • Tell me about a time when you reached a goal at work. ...
  • Think of a time when you set a goal that you didn't reach. ...
  • Tell me about a time when you were behind on your work. ...
  • Tell me about a time you led a team at work.
Jan 27, 2023

What makes me a great tenant answer? ›

The ability and willingness to: pay rent, care for the rental property, avoid creating disturbances, and avoid drama. Good tenants care enough to at least try to make a good impression. They are friendly, show up on time, display some level of excitement for the rental property, and are respectful to the landlord.

What is a good objective for a leasing agent? ›

Resume Objective Examples for Leasing Agents:

Highly motivated and customer-focused Leasing Agent seeking an entry-level position to utilize my excellent communication skills and attention to detail to provide exceptional service to tenants and contribute to the success of a property management company.

Where do you see yourself in 5 years? ›

"In five years, I see myself as an important part of this organization, having grown in my role and contributing to the company's success. I want to improve my skills in [mention specific skills relevant to the job], and take on more responsibilities, working with my team to reach our goals."

How do I prepare for a leasing agent interview? ›

Behavioral questions
  1. Tell me about a time you were faced with an ethical problem. What did you do in the end?
  2. Recall a time when you had to mediate a dispute between property owner and their tenant. ...
  3. Describe the most difficult sale you had to make. ...
  4. Tell me about a time you persuaded a renter to renew their lease.
Sep 1, 2023

What's excellent customer service for a leasing consultant? ›

Customer Relationship Management

Building and maintaining strong relationships with potential and current tenants is paramount. Leasing Agents will need to be adept at understanding tenant needs, providing personalized service, and ensuring a positive rental experience.

What are leasing skills? ›

Leasing agent skills are the traits and knowledge that can help you achieve success in this role. Leasing agents handle various property-management-related tasks, such as negotiating lease terms with potential tenants, showing available units, communicating with property owners and handling any disputes.

What do you say when asking for an apartment? ›

Hello, my name is ________. I'm looking for a (1,2,3,4,5) bedroom apartment for (this month, next month, two months from now). Do you have any available units?” If the landlord does not have any available units: “Do you have any other properties with a vacancy?”

How do you nail a real estate interview? ›

7 Tips To Prepare You for your Next Real Estate Interview
  1. Social Media. ...
  2. Arrive Early to your Real Estate Interview and Be Prepared. ...
  3. Research the Company before your Real Estate Interview. ...
  4. Overdress. ...
  5. Introduce yourself to all company staff you come in contact with. ...
  6. Grab a Business Card.
Feb 28, 2023

Is it normal to have to interview for an apartment? ›

Whether it's your first apartment or your tenth, acing an apartment interview is an important step in renting any apartment. Sure, you've already submitted an application and supporting paperwork, but there are certain qualifications that landlords or property management companies use to evaluate prospective residents.

What should I do in a live interview? ›

Make sure you:
  1. be clear when you speak.
  2. do not talk too fast.
  3. pause at the end of a question so that you don't talk over the interviewer (there is a slight delay online)
  4. smile and look interested.
  5. sit up straight and have good body language.
  6. keep up good eye contact – look at your camera rather than at the screen.

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