GoodRx - Error (2024)

FAQs

Why do pharmacists not like GoodRx? ›

“Pharmacies hate GoodRx's system since they lose money from the potential profit, they would have made from cash paying customers and then also lose money when they pay a fee for selling to a patient who might have used their pharmacy anyway,” says Dr. Fein.

Pharmacies are contractually obligated to accept GoodRx discounts under most circ*mstances, and issues are rare. If you have experienced an issue with a price at your pharmacy, please give us a call at +1 (855) 268-2822 (Monday-Sunday, between the hours of 6am and 9pm CT).

GoodRx is accepted at more than 70,000 pharmacies nationwide — including major chains like CVS, Rite Aid, Costco, VONS, and Albertsons!

GoodRx is a free mobile app and website that helps Americans save millions of dollars every month by finding them the lowest prescription prices in their neighborhood. Use our price comparison resource on your mobile app or visit goodrx.com to save up to 80% on virtually all FDA-approved drugs—brand-name and generic.

According to the FTC's complaint, GoodRx violated the FTC Act by sharing sensitive personal health information for years with advertising companies and platforms—contrary to its privacy promises—and failed to report these unauthorized disclosures as required by the Health Breach Notification Rule.

Predictability. GoodRx's prices “fluctuate frequently — daily, weekly or monthly” the company's website says. So it might be hard to predict what you'll pay and where you'll have to go for your medications from month to month.

FAQ. When is Prescription Savings Club ending? It is ending on August 31, 2024, but Walgreens will continue to accept many other prescription discount cards including SingleCare, GoodRx and more.

The closest competitor to goodrx.com are drugs.com, singlecare.com and mayoclinic.org.

On the other hand, SingleCare usually provides better prices than GoodRx. So, if price matters most to you and you live near pharmacies in SingleCare's network, you'll likely save the most money with them. Remember, you don't have to commit to just one of these companies.

While revenues are up year-over-year, the company missed on earnings per share. GoodRx also saw its general subscriptions decline 6% amid a lawsuit and a decrease in its savings plan with Kroger.

Does Walmart not take GoodRx? ›

GoodRx discounts are still accepted at Walmart and Sam's Club. If you have issues using a GoodRx discount at a Walmart or Sam's Club, please have the pharmacist call 1-866-921-7286.

You may be receiving a message like "Service Access Denied" when you try to use GoodRx Text or request coupons via text. This is probably because your cell phone provider (e.g. Verizon, T-mobile, ATT, etc) has blocked our 3rd party messaging provider.

In rare occurrences, a pharmacist may not be aware of the agreement they have to honor GoodRx coupons, although they are contractually obligated to accept them.

One of the largest of these direct-contracting deals was with Kroger and its 2,200-plus pharmacies located within Kroger stores. But throughout much of 2022, GoodRx was embroiled in a dispute with Kroger. The dispute became public in the spring of that year when Kroger suddenly stopped accepting GoodRx discounts.

Hirsch co-founded Santa Monica, California-based GoodRx to help provide Americans with affordable access to prescription medications. Private equity firms Francisco Partners and Spectrum Equity acquired a majority stake in GoodRx in 2015 before a third PE firm, Silver Lake, made a minority investment in 2018.

GoodRx, a pharmacy discount app, is facing numerous challenges including shrinking business, trouble with customers and the FTC, and the departure of its founders. The company's pivot to direct relationships with retail pharmacies may not be successful, and its subscription plan is shrinking.

Securities Fraud Lawsuit with the Schall Law Firm. The Schall Law Firm, a national shareholder rights litigation firm, reminds investors of a class action lawsuit against GoodRx Holdings, Inc.

This cut, combined with the lowered price of the prescription, often means that the pharmacy receives little to no profit on the prescription sale (and they sometimes even lose money).