The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Blois, Centre-Val de Loire | 19 |
| Montréal, QC | 7 |
| Bogotá, Distrito Capital de Bogotá | 5 |
| Ciudad Apodaca, NLE | 4 |
| Paris, Île-de-France | 3 |
| Leicester, England | 3 |
| Coatzacoalcos, VER | 3 |
| Mexicali, BCN | 3 |
| Navarre, FL | 2 |
| Sydney, NSW | 2 |
| San Sebastián de los Reyes, Comunidad de Madrid | 2 |
| Mexico City, CDMX | 2 |
| Mumbai, MH | 2 |
| Lima, Provincia de Lima | 2 |
| Gatineau, QC | 2 |
| Potsdam, Brandenburg | 2 |
| Barnstaple, England | 2 |
| Mansfield, England | 2 |
| Leeds, England | 2 |
| Cambridge, England | 2 |
| Brussels, Bruxelles-Capitale | 2 |
| Brisbane, QLD | 2 |
| Kolkata, WB | 2 |
| London, England | 2 |
| Regensburg, Bavaria | 2 |
| Mont-Tremblant, QC | 1 |
| Bedford, England | 1 |
| Saguenay, QC | 1 |
| Taguatinga, TO | 1 |
| Quito, Provincia de Pichincha | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
ASHWiN (@Ashwin0010) reported @Olacabs trying to reach to you since last one month, you are not even replying on FB messenger. I am getting messages to clear dues of my last ride. I already paid in cash with the tip. Not able to book the cab anymore & can't reach you. What kind of customer service is this?
- thekatherinehernandez (@the_Katwrites) reported
Then tried to contact Facebook messenger, which not said: “If you are experiencing issues scheduling an appointment, call your local center for help scheduling your next donation appointment.” But the call just tells me to check out the website and hangs up.
- Rochelle Butcher (@Rocky1968) reported
@SkyHelpTeam Can I have an @ to PM please as advisor on Facebook Messenger couldn’t help
- ᗰᗩтт🚸 (@highwaytolink) reported
My family was talking about it in FB messenger before I got off work and read all the messages. All I said was my car wouldn't start and I needed help. I didn't even say anything about grandpa.
- Gillian Lodge (@GillianLodge) reported
@SeatfrogHelp great customer service received today - app wouldn't send a message to you despite being connected to wifi & it said check connection, then no response to a FB messenger message that was sent. Sort it out!
- Stacey (@StaceyZiegler) reported
@Fabletics how do I cancel my membership? You phone number listed is not working and no one answers fb messenger. I want you out of my bank account
- 🤷Shruggernaut🤷♂️ (@The_Shruggers) reported
@LivingScribe My ex wouldn't sleep with me unless we got married, which I don't take issue with, but once I left her she keyed "**** you" into my car and also tried to clumsily seduce me over FB messenger.
- 22recruit (@22recruit) reported
@FlySwoop this is by far the worst airline in the world. I have a flight scheduled that I won’t be able to make. I have tried calling 30 times, emailed 25 times, and your Facebook messenger platform is downright awful. Such bad customer service it is crazy. I have a
- laura corbett (@lauraxcorbett) reported
Anyone having problems with Facebook messenger #facebookmessenger
- Doctor Who (@Wanjala) reported
@droid254 Windows phone or Nokia (wrote down 7.6 billion vs profit of 44 billion last year), MSN with Yahoo! Messenger and Facebook Messenger, Skype bought on. Aren't those partnerships also that failed?
- Mackenzie Gorman (@kenzjoe) reported
@Fabletics I’ve tried your online chat and Facebook messenger and I’m not getting any help or response. Is there an email I can contact? Needing help with my account.
- White Rose Witching 🏳️🌈🖤✨ (@WRWitching) reported
I'm having a **** weekend and dreading going to work tomorrow so a friend invited me to sit in on a Zoom Unitarian morning service. We're chatting on FB Messenger about Mexican gay ****** while in church. I feel like I'm in high school again.
- 🥀 Jonnie Toonami 🥀 (Cowboy Bebop in 3 days!) (@datspvcecxwbxy) reported
Is Twitter, FB messenger and Spotify down today or what?
- Grumpig (@porkingclaus) reported
@CapMetroATX I've lost money because nobody could do anything right. Missing appointments as well. The question still is why doesn't anybody care when I point out the problems on Facebook messenger? Blocking me because I keep complaining because you keep ruining my days?
- Anna James 🏴 🇪🇺 (@Annuh_SJ) reported
.@NewLookHelp I've been trying to resolve an issue via Facebook messenger since 1 Nov, stopped receiving replies on the 8th. Please can someone contact me ASAP as my Klarna payment is due.
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