Dropbox is a file hosting service that can be used for cloud storage and file synchronization. For different reasons, you may easily run into various kinds of Dropbox error codes. Dropbox error 5xx is what we going to introduce in this article on MiniTool Website. If you are interested, please go on the reading.
What Is the Dropbox Error 5xx?
Some people reported that they have encountered the Dropbox error 5xx and a bunch of issues are accompanied by this error message. For example, you are not allowed to log in to your account, or Dropbox can’t sync.
Dropbox error 5xx is a common issue and that can stop you from accessing your files and folders. Since this error can happen for a myriad of reasons, users may run into different situations caused by the Dropbox error code 5xx. You may need to apply specific solutions according to your situation.
There are some possible reasons that you can check for yourself.
- Software glitches and bugs. If the Dropbox 5xx error is triggered by some glitches or bugs, you can easily get rid of it by restarting the program or your computer system.
- Dropbox server issues. When the Dropbox server is down, you will be stopped from getting into Dropbox. If you find the downtime has finished but you still can’t get into the program, you can contact the Dropbox support team.
- Internet connection issues. Please make sure you have a stable Internet connection when you access Dropbox. It is a necessary precondition to make everything run well.
- File corruptions. If there are some damaged files in your Dropbox, that will make you unable to access, manage, and sync the files or folders.
- Software conflicts. Your third-party antivirus or some other aggressive programs may make Dropbox run abnormally. You can run Dropbox in a safe mode to see where the culprit lies on.
- Outdated software. An outdated Dropbox can lead to a Dropbox error (5xx). Usually, Dropbox can automatically get updated but if it stops, you can try to manually perform an update to make sure it’s well functioning.
Sync File with MiniTool ShadowMaker
As a cloud-based storage service, Dropbox can help users store and sync files and folders on the cloud. It is quite facilitated but when you run into the Dropbox error 5xx, you may consider other alternatives. It is worth trying to sync your files and folders locally, which can better protect your data.
MiniTool ShadowMaker is a local sync tool and also a free backup software. You can synchronize files/folders to two or more locations, such as an external hard drive, internal hard drive, removable USB flash drive, network, and NAS.
This program allows you to enjoy a 30-day free trial version and you can get it by clicking this button.
Step 1: Open the program to click Keep Trial and go to the Sync tab.
Step 2: Choose your sync source that includes User, Computer, and Libraries; and select your sync destination, including User, Computer, and Libraries, and Shared.
Step 3: When you finish the process, you can click Sync Now or Sync Later.
How to Fix the Dropbox Error 5xx?
Fix 1: Close Conflicting Programs
To avoid software conflicts caused by aggressive software, you can choose to disable those possible programs. Try to recall what software you have installed on your computer since the last time you can run Dropbox normally and then disable those programs to see if the issue can be resolved.
Step 1: Right-click on the system tray and choose Task Manager from the quick menu.
Step 2: Locate and right-click on the suspected processes one by one and choose End task.
You can check if the error appears every time you stop a suspicious process so that you can identify which program is causing the error.
Fix 2: Disable Firewall Settings Temporarily
Apart from that, Windows built-in antivirus or firewall can also make the Dropbox synchronization process fail. You can temporarily disable Windows Defender and try your Dropbox again.
Step 1: Search Windows Security in the Start bar and choose the result from Best match.
Step 2: In the Virus & threat protection tab, choose Manage settings under Virus & threat protection settings.
On the next page, please turn off the Real-time protection feature. Remember that you should turn on this feature to protect your computer after you perform the task that you failed before.
Fix 3: Perform a Disk Cleanup
In case this Dropbox error 5xx happens due to insufficient storage space, you can perform a disk cleanup to leave ample room for your synced files.
Tips:
Tip: Before you start this move, you’d better prepare a backup with MiniTool ShadowMaker for your important files in case of any mistaken deletion. It allows you to back up systems, files & folders, and partitions & disks.
Step 1: Open File Explorer by pressing Win + E where you should go to This PC, and locate and right-click on the drive you want to clean to choose Properties.
Step 2: In the General tab, click on Disk Cleanup, and in the next window, check the boxes next to the files you want to delete and choose OK.
Fix 4: Scan for Viruses or Malware
It is possible that your files are jeopardized by virus or malware infiltrations. You can scan your system for viruses or malware by following these steps.
Step 1: Go to Start > Settings > Update & Security > Windows Security.
Step 2: Click Virus & threat protection from the right panel and choose Scan options under Current threats. Then choose Full scan and Scan now.
Fix 5: Uninstall the Latest Windows Update
The last method is to uninstall the latest Windows update. If you have performed a Windows update recently, you can consider if that causes some conflicts with Dropbox.
Step 1: Search for Check for updates in the Start bar and open it.
Step 2: Scroll down to click View update history and then click Uninstall updates.
Step 3: Choose the recent update and click Uninstall.
Bottom Line:
Have you ever encountered the Dropbox error 5xx? If you are struggling with this error code when you attempt to sync your files with Dropbox, you can try the above methods or change to other sync tools, like MiniTool ShadowMaker.
If you have encountered any issues when using MiniTool software, you can leave a message in the following comment zone and we will reply as soon as possible. If you need any help when using MiniTool software, you may contact us via [emailprotected].
