The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 532 |
| Houston, TX | 392 |
| Seattle, WA | 250 |
| Washington, D.C., DC | 248 |
| Philadelphia, PA | 244 |
| Atlanta, GA | 225 |
| Denver, CO | 207 |
| San Francisco, CA | 151 |
| Sacramento, CA | 144 |
| Orlando, FL | 140 |
| Indianapolis, IN | 137 |
| Miami, FL | 132 |
| Boston, MA | 120 |
| Detroit, MI | 118 |
| Portland, OR | 117 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 99 |
| Jacksonville, FL | 94 |
| Littleton, CO | 91 |
| Oakland, CA | 90 |
| Salt Lake City, UT | 87 |
| Baltimore, MD | 82 |
| Pittsburgh, PA | 72 |
| Tampa, FL | 63 |
| New York City, NY | 60 |
| San Jose, CA | 59 |
| Tacoma, WA | 48 |
| Reno, NV | 45 |
| Saint Paul, MN | 39 |
| Nashville, TN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Cloptomaniac (@Cloptomaniac) reported @Skycaptin5 @TELUSsupport Yeah that's utterly ridiculous. Not even Comcast is as bad your service seems to be... >.<'
- M.R. Axt (@mraxt76) reported
@ATTHelp 4 no shows. About 8 hours on the phone with your company. Thankfully Xfinity can come next week. I don’t even need to cancel AT&T…you’ve yet to get me working.
- 𓂀 𝕎𝕚𝕝𝕝ℙ𝕝𝕒𝕪𝕤𝔾𝕒𝕞𝕖𝕤𝟙𝟡𝟡𝟛 𓂀🔞 (@WPG1993) reported
@FawfulVR yeah xfinity has been **** lately and they want $300 to upgrade anything for me i pay $220/m isnt that good enough
- Everett! (@WildBoarHerd) reported
Wake up and @Xfinity randomly cut off our internet at our new apartment even though we just subscribed / paid / got everything set up and the web portal refuses to let us log in???? Lmao switching to Astound / RCN as soon as everything opens for the day bc we never had issues
- Andrew (@Reaplayys) reported
@DCIGaming Nope. Comcast doesn't have unlimited unless I pay more and I've never have needed to deal with that until now BC of Halo Infinites menus draining my usage.
- Chris Randolph (@_ChrisRandolph) reported
Pennsylvanians & Philadelphians spent a billion $ handing stadiums to teams in Philadelphia & Pittsburgh & the thanks tonight was a Phillies game not viewable on broadcast TV nor even grossly overpriced cable (Comcast w/ all its subsidies & tax breaks), but Apple TV b/c **** YOU.
- 6Figs (@realsixfig) reported
My @comcast cable bill is almost as much as the electrical I pay to run 7 crypto miners per month...And I thought 2020 was bad............
- Drewski✨🔥🇺🇦🏳️🌈🍥 (@DrewsClues) reported
@skinnypunch Netflix or Comcast would be my picks to take it... and in both cases I'd have the Starz streaming app erased, with the content going to Netflix or Peaco*ck. In the case of Comcast winning, I'd have the rebrand Peaco*ck to Starz.I'd keep the TV channels but shut down Encore brand
- Leon Wolfe (@Wolfe_Leon) reported
So been dealing with a basically unusable connection to @comcast. 3 tier 1 techs coming on site despite after the first telling them we need a senior who can work on our outside wiring, and now I find out when they finally have a senior coming for us today they never scheduled it
- Steven (@StevenStozz) reported
@hollisgillespie The uncensored ones are on a streaming service called Filmrise, which is free on Xfinity, but I dunno about the rest.
- Tallys Yunes (@thyunes) reported
Besides providing terrible/unreliable service @Xfinity and @XfinitySupport can't be trusted over the phone. I called to cancel my service, was told it was cancelled and then got charged again the following month. I demand a refund, an apology, and a call back.
- Tom Sears (@LurkinTomGaming) reported
@MuskratMoldy @JoshuaGayman1 @BlackFlagMatter Trucks are in a bad place right now. There’s a few drivers I hope get promoted to Xfinity next year so we can actually have a look at how good they are.
- Vi🏒 (@PurpleMookNHL) reported
@PatrckStatic We’re all human, don’t apologize for being so. If anything comcast should be apologizing whenever they **** you over.
- AJ Allmendinger Fans (@DingerFans) reported
These guys are right when it comes to Xfinity Series. His worst result is 20th at New Hampshire Motor Speedway. It is so amazing that he hasn't been out the top 20 once this year. I did not know that.
- FlatTire Tony (@FlattireTony) reported
@xfinity down goes my internet again. Love paying for a service that doesn’t work most of the time.
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